Missed lesson & cancellation policy
Rescheduling
Make up lessons may be offered if your schedule unexpectedly changes and you provide at least 24 hours’ notice of that change.
In order to be eligible for a make-up lesson, the instructor must be notified by email (registersmusic@gmail.com) at least 24 hours before that lesson will be missed. A total of 2 make up lessons may be granted within any given month and are valid for 3 months after approval.
If a lesson is missed without at least 24 hours’ notice, then that lesson is forfeited. No make-up lesson can be scheduled, and no credit or refund can be given.
Withdrawing
If you decide to discontinue your lessons, let us know at least 24 hours before your next lesson. We’ll be sad to see you go, but we will refund all uncompleted lessons.